A major cellphone outage affected users across the US early Thursday — even stopping some police departments from being able to receive 911 calls.
Published February 22, 2024
A major cellphone outage affected users across the US early Thursday — even stopping some police departments from being able to receive 911 calls.
AT&T seemed to have experienced the largest number of issues, with nearly 32,000 reports at around 4:30 a.m., according to data from DownDetector, which tracks outages by collating status reports from sources including user-submitted errors on its platform.
More than 800 service outages were also reported on T-Mobile and Verizon, although a spokesperson for the latter put it down to users reporting problems trying to call people with other services.
Others reported issues on smaller carriers including Boost Mobile, Consumer Cellular and Straight Talk Wireless.
The problems extended from New York, Boston and Atlanta on the East Coast to Houston, Dallas, Los Angeles, Seattle and San Francisco — and even to Montreal in Canada.
Several police stations throughout the country even warned that people might be unable to call to report emergencies.
However, many AT&T users say they are stuck in “SOS Mode” in which they can only reach emergency services.
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SOURCE: www.nypost.com
RELATED: AT&T cellular outage in United States disrupts vital services
A worker climbs on a cellular communication tower in Oakland, California.
Published February 22, 2024
A cellular outage early on Thursday hit thousands of AT&T users in the United States, disrupting calls and text messages as well as emergency services in major cities including San Francisco.
More than 73,000 incidents were reported around 8:15 a.m. ET, according to data from outage-tracking website Downdetector.com.
“Some of our customers are experiencing wireless service interruptions this morning,” AT&T said in a statement to CNBC. “We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored.”
The AT&T outage has impacted people’s ability to reach emergency services by dialing 911, a post on social media platform X from the San Francisco Fire Department said.
“We are aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911),” the fire department said on the platform.
Downdetector showed users of Verizon, T-Mobile and UScellular also faced disruptions.
T-Mobile said it did not experience an outage and that its network was operating normally.
“Downdetector is likely reflecting challenges our customers were having attempting to connect to users on other networks,” the company said in an emailed statement.
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SOURCE: www.cnbc.com
RELATED: Cell outage across the US: AT&T is ‘working urgently to restore service’ as more than 70,000 customers are hit by nationwide communications blackout – but mobile providers are refusing to reveal cause
- Customer reports about the outage spiked around 4am Eastern time on Thursday
- The largest number of issues was reported by AT&T users, which peaked at 51,000 customers just after 7am before jumping to over 70,000 an hour later
- So far, the companies have not provided an explanation for the widespread outages
Published February 22, 2024
AT&T have said they ‘working urgently’ to restore network outages that is affecting over 70,000 of their customers.
AT&T, Verizon and T-Mobile users reported early Thursday that they are having network issues nationwide and in Canada.
According to DownDetector, over 70,000 customers are now reporting outages on the AT&T network. The cause of the problem has not been revealed.
In a statement, the company said: ‘Some of our customers are experiencing wireless service interruptions this morning.
‘We are working urgently to restore service to them. We encourage the use of Wi-Fi calling until service is restored.’
The spike in the outages occurred around 4am Eastern time and also effected some customers with Verizon, T-Mobile and UScellular.
The largest number of issues was reported by AT&T users, which spiked at 31,931 reports at 4:30am before again jumping just before 7:15am to over 51,000.
According to DownDetector, the number of outages reported climbed to over 70,000 just after 7AM on Thursday
Service disruptions have been reported across the country, with outages first occurring around 4am eastern time
